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Facility Etiquette & Operating Principles


The YWCA Health + Fitness Centre strives to provide a safe, clean and enjoyable environment. This requires a cooperative effort from all members. By following the etiquette guidelines, combined with respectful and courteous treatment of each other, we can create a pleasant environment for all.

Our Health + Fitness team encourages you to proactively participate by adhering to our Facility Etiquette & Operating Principles. Thank you.

 For the Health and Safety of All

  • Fragrance free zone. Fragrances can cause serious allergic reactions.
  • In adherence to our health and safety policy, shaving, teeth brushing and spitting are prohibited activities in the shower, steam room, pool area or water fountains.
  • Dry off before leaving the shower area to avoid slipping and falling.
  • Remember to always lock possessions in your locker.
As a Courtesy to Others
  • Place your towel in the chute or laundy hamper after use.
  • Use Spin-Dry machine before placing bathing suit in your tote locker.
  • Cell phone free zone: entire 3rd floor, locker rooms and pool areas.

Be Environmentally Friendly

  • Turn off showers after use.
  • Towel service is available at Member Services.
  • Please use paper towels sparingly.

Pool Etiquette

  • Shower before entering the pool deck, and after using the steam room or hot tub.
  • Find the lane that corresponds to your swimming ability.
  • Swim in a counterclockwise direction at all times.
  • If you are being passed, stop at the wall to let the faster swimmer pass.
  • Allow the swimmer in front of you a minimum 5-second lead before following.
 Operating Principles
  • Openness & Honesty is the basis of our interaction and relationships.
  • Communication and feedback is constructive and respectful.
  • Trust & Fairness in our approach creates an atmosphere of mutual support.
  • Diversity of individuals, ideas and opinions is respected. 
  • Cooperation & Teamwork are important in sharing responsibility and recognizing our interdependence.
  • Recognition is given in appreciation for individual  and team accomplishments.
  • Conflict Resolutions are constructive and welcomed as opportunities for positive growth 

 

 

  • MEMBER ALERTS

    Holiday Closure
    We are closed on Victoria Day - May 21. Please enjoy your day off with family & friends.

    Credit Cards on Account
    For security purposes, credit card companies no longer permit storing card numbers on file. Please bring in your credit card for all future transactions i.e. personal training, course registration

    We are now open at 5:45am Monday to Friday!

    Enjoy great discounts with our business partners when you show your HF membership! Click here for details.

    Pregnant members should complete a PARmed-X form before using the H+F facility.

    To find out which instructors are teaching today, call the Class Updates Hotline 604 895 5795.

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    Masters Swim
    6:30am - 7:30am
    Aqua Lite
    10:15am - 11:00am
    WorkShape
    11:30am - 12:00pm
    Indoor Cycling
    12:15pm - 1:00pm
    Step
    12:15pm - 1:00pm
    YogaFlow
    12:15pm - 1:00pm
    Boot Camp
    1:15pm - 2:00pm
    Zumba
    1:15pm - 2:00pm
    Yin Yoga
    4:00pm - 5:00pm
    Yoga
    5:15pm - 6:45pm
    Indoor Cycling
    5:15pm - 6:00pm
    Zumba
    5:30pm - 6:30pm
    Fit 4 Two® Prenatal Aquafit
    6:30pm - 7:30pm